Mako - Our Story [First Exclusive]
Road repairs being made to the Mercedes tractor unit in the mid 90s.
In 1996, long-term colleagues Steve Abbs and a partner created MercAid Ltd. To provide commercial quality and repair vehicle maintenance to Mercedes vehicles.
Both came from a main background distributor Mercedes-Benz where they built a wealth of knowledge and experience over the years.
They began with a moving operation, but soon it became clear that to achieve the full potential of their idea, it would be wise to set up a small garage so they can build a strong customer base and offer services additional.
The idea was a success, and in 1999 they had to move to larger premises, and simultaneously took four more highly skilled technicians with a main dealer training, which made the company's success it is today.
In 2004, the new concept of MercAid Cars Ltd was on the horizon An independent specialist in the service and maintenance of Mercedes-Benz Cars As a partner in the long term by Steve Simon Croft was brought as they believed commitment, dedication and knowledge was the key to making this new venture a success.
In a very short time period, they had exceeded the premises in Basildon and decided to move to larger premises, after starting a second garage in Hainault, Essex.
After a name change MotorAid Ltd., which focused on the direction of our company to the German mark and not a brand specialist, today they have two car sites dedicated specialized in Mercedes-Benz SMART, BMW Mini, Audi VW Skoda Seat, Porsche Bentley.
Our body repair center opened in January 2015 for both cars and commercial vehicles The Basildon site includes a repair operation of commercial vehicles on two acres specializing in all brands of heavy vehicles LCV There is also a stand-alone April 4 garage, and a center of technical control, again the main area of coverage is the Mid South Essex and east London areas.
They have a team of more than 38 people handpicked dedicated to their roles, they are an award winning Garage took the best customer service in the Essex Business Awards where the focus on customer service remains a requisite for their business today.
With a loyal customer base of over 14,000 and growing, the continued success of MotorAid Ltd. Can be attributed to providing a friendly, reliable and offer great value for money.
MotorAid Our History, motoraid.